발권시 나오는 오류
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 |
<SOAP:Envelope xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/"> <SOAP:Body> <air:AirTicketingRsp xmlns:air="http://www.travelport.com/schema/air_v52_0" xmlns:common_v51_0="http://www.travelport.com/schema/common_v52_0" TraceId="Dev" TransactionId="120C59710A0EE16A03717A92061100F7" ResponseTime="647"> <air:TicketFailureInfo Code="3000" Message="PNRBFRetrieve element not found in response" BookingTravelerRef="ZpBEM2z3nDKAtPliVYBAAA=="> <air:AirPricingInfoRef Key="FkiGM2ODuDKAkr5YRYBAAA=="/> <common_v51_0:Name Prefix=" MS" First="GILSUN" Last="LEE"/> </air:TicketFailureInfo> <air:TicketFailureInfo Code="3000" Message="PNRBFRetrieve element not found in response" BookingTravelerRef="ZpBEM2z3nDKA4PliVYBAAA=="> <air:AirPricingInfoRef Key="FkiGM2ODuDKAtr5YRYBAAA=="/> <common_v51_0:Name Prefix=" MS" First="HOGNAM" Last="KIM"/> </air:TicketFailureInfo> <air:TicketFailureInfo Code="3000" Message="PNRBFRetrieve element not found in response" BookingTravelerRef="ZpBEM2z3nDKAEQliVYBAAA=="> <air:AirPricingInfoRef Key="FkiGM2ODuDKA2r5YRYBAAA=="/> <common_v51_0:Name Prefix=" MSTR" First="HAOUL" Last="KIM"/> </air:TicketFailureInfo> </air:AirTicketingRsp> </SOAP:Body> </SOAP:Envelope> |
원인/해결
- Live 예약시 호스트 서버 세팅문제로 발권 까지 영향
- 예약이 진행 되는지 확인
- 본사에 에약 오류 메시지 전달 및 예약 서버 세팅 확인 요청 후 발권 진행